Project Management

[ Project Management Topics ]

Human Resource Management

Since 87.5 cents of every dollar spent at UVSC goes to the people who work here, their salaries, benefits, skills and competencies needed, it is important that such a plan be developed. If you are looking at how to mastermind your budget and your other resources, you can’t do that without thinking about the people." - Nancy Bartlett UVSC 10/27/05

Many managers and organizations recognize that a critical source of competitive advantage often comes not from having the most ingenious product design, the best marketing strategy, or the most state of the art production technology, but rather from having an effective system for obtaining, mobilizing, and managing the organization's human assets. A number of recent developments, including demographic changes in the labor force, the rapid pace of technological change, increased global competition, experiments with new organizational arrangements, and public policy attention to work force issues, are making human resource management topics increasingly important for all managers in organizations. Although many organizations recognize the importance of managing the work force effectively and even "know" what approaches are effective, it is remarkable how often firms and managers fail to implement these approaches.

Project Human Resource Managment

Things we can do for organizational planning

Theories to Consider

Thamhain and Wilemon's nine ways we can influences as project managers

  1. Authority
  2. Assignment (perceived ability to influence a worker's later assignments)
  3. Budget
  4. Promotion
  5. Money (worker pay)
  6. Work challenge (give work that is intrinsically motivating)
  7. Expertise (PM's perceived special knowledge)
  8. Friendship

Stephen Covey's Seven Habits

  1. Be proactive
  2. Begin with the end in mind
  3. Put first things first (more time on what is important, not just what is urgent)
  4. Thing win/win
  5. Seek first to udnerstand, then to be understood (empathetic listening)
  6. Synergize (value differences)
  7. Sharpening the saw (self renewal)

Affects of Human Resource Management

Prominent HR Issues in the 21st Century United States

Behaviors Driven by HR

INTELLECTUAL BASIS FOR HR

HR CHOICES: FUNCTIONAL

HR CHOICES: PHILOSOPHY

MIT Slide Presentation (pdf)
Above are take-aways of above slide presentation from MIT OpenCourseWare

Types of Organizations

Comparison of Organization Matrix Types
Characteristic of Organization Functional Weak Matrix Balanced Matrix Strong Matrix Pure Project
Project manager power None Little and limited Even with functional manager High Complete
Precent working full time on project 0% 0 to 25% 25 to 50% 50 to 100% 100%
Titles Project coordinator
Project lead
Project coordinator
Project lead
Project expeditor
Project manager Project manager
Program manager
Program manager
Project manager

Assessment for members of project team

If you are in a situation where you are not the regular direct supervisor of members of your team and yet would like their project performance to be a part of their assessment one thing you can do is meet with the individuals on the team and note their progress (in a notepad or something similar) throughout the project. At project completion let the individual review the notes and make comments where they feel it is necessary. The whole package (your notes and their comments) are then sent to their diect supervisor (functional manager) upon project completion.

Conflict Resolution

There is said to be five ways of resolving conflict:

  1. forcing
  2. smoothing
  3. compromise
  4. problem solving
  5. withdrawal

According to Newell (p. 125) here are the effects:

Effects of conflict resolution styles
  Good for personal goals Good for relationships
Forcing High

Low

Smoothing Low High
Compromising Medium Medium
Problem Solving High High
Withdrawal Low Low

Some potentially interesting resources

 


References

Newell, M. W. (2002). Preparing for the Project Management Professional (PMP) Certification Exam. New York, NY: American Management Association.